Work From Home Solutions for Contact Center
Axon Networks LLP presents its WFH solutions for BPOs and Businesses who need to improve contact centre effectiveness.
Introduction
Presence Suite in tandem with Axon Networks LLP provides you secure and intelligent solutions so that depending on your needs either 100% or some of your agents can work from home with no impact on productivity, full control, real-time monitoring, and amazing cost savings .
What the Product is About
Presence
An All-in-One Contact Centre Suite
World Class
Globally acclaimed solution from Enghouse Interactive Inc
Compatible
with any new or inherited phone system
Best Adaption
ON-PREMISE: 50 – 2,000 seats
CLOUD: 50 – 1,000 seats
Prominent Positioning
- – BPO / Outsourcing services
- – Financial and Insurance
- – Healthcare
- – Hospitality
What are the Advantages of the Product
MULTICHANNEL ALL-IN-ONE SUITE
- Specialized in software and Contact Center services to improve customer service
- Native SiP – Any PBX or autonomous (DevConnect certified)
- Best in Class Dialer
- Unified Administration
SCALABLE AND RELIABLE
- With Avaya depends on CCElite
- With OpenGate in N+1 architectures
- Native high availability in all modules
- VMWare Certified
EASY TO USE / LOW MAINTENANCE
- Operations departments can deploy changes on the fly
- Quick adaptation to business needs
- Lower Cost of Ownership
FLEXIBLE SALES MODELS
- On-premise
- Hosted
- Hybrid
AGENT AND SUPERVISOR FRONT-ENDS 100% WEB
Where Has it Been Deployed
Awards & Recognition
Interested ?
Just write down the person we should contact and your contact no and we will be happy to start up a conversation and personalize a solution for you ..
